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The Art of the Possible: Towards Data-Driven Outperformance

Data: The Art of the Possible

By Christopher Steele, Head of Information Management & Analytics, Black & Veatch Water Europe

Water companies anticipate great things from digitisation, data analytics and smart tools. "We believe that digital technology is a key enabler to bring our vision to life," Liv Garfield, Severn Trent's Chief Executive has told investors; while appointing the company's first digital chief officer will, “transform the way we work,” according to Thames Water Chief Executive Steve Robertson. Yorkshire Water has pledged to become the first 'open data' water company as part of a bid for greater transparency and enhanced performance.

With the supply chain central to realising these ambitions, the desire to become an intelligent client is coming to the fore in discussions about how best to achieve data and insight driven outperformance of financial and operational targets. Here is an outline structure to reaching this point: practical steps – the art of the possible – to becoming an intelligent client.