“Our Smart Maintenance business delivers a major evolution in the approach to delivering maintenance services. The big development is that our asset management support is typically delivered at the strategic level; smart maintenance is about helping clients implement those strategies on the ground,” said Mark Malcolm, Black & Veatch Europe’s Director for the new business. “We have designed and constructed many of our client’s assets, and developed strategies to manage them, so we are uniquely placed to help clients maintain them in the most efficient, effective manner,” added Malcolm. Smart Maintenance fits within the concept often referred to as the “fourth industrial revolution” and the shift to cyber-physical systems. For Black & Veatch, Smart Maintenance entails combining established technology-driven maintenance methodologies and smarter instrumentation, control and automation technology. This will be enabled by Black & Veatch’s own data analytics capabilities and visualisation dashboards; and the capabilities of its new artificial intelligence and machine learning strategic partner EMAGIN. Black & Veatch’s new smart maintenance teams’ support is grounded in: Diagnostic analytics – condition, performance and uptime monitoring of the health of assets. Dynamic Preventative Maintenance - preventing failures before they occur by using intelligent predictions and dynamic maintenance planning. Prognostic Maintenance interventions - using machine learning, pattern recognition and advanced analytics to optimise, manage and deliver interventions. The development of Smart Maintenance is a further extension of Black & Veatch’s UK utility offering into the infrastructure and capital maintenance sphere. By focussing initially on water but with a view to broadening to other sectors, the offering also supports a drive for greater diversification. *** Editor’s Notes: In February 2019 Black & Veatch EMAGIN to support UK water companies with advanced operational intelligence, allied to hands-on asset management and engineering expertise. In January 2018, Black & Veatch teamed-up with EMS Cognito to offer bespoke Lean Reliability Centered Maintenance (RCM) programmes and training. In May 2018 Black & Veatch secured Yorkshire Water’s Dynamic Maintenance Planning programme an asset management programme covering the utility’s entire asset base. In July 2018, Black & Veatch secured a top-ten placing in the NCE100 2018 ranking. In addition the company was shortlisted for four categories in the NCE100 Awards 2018: Smart Operator, Leader in Collaboration, Health and Wellbeing Leader, Excellence in Water. Black & Veatch is also delivering AMP6 asset management programmes for Thames Water and Dwr Cymru/Welsh Water. Media Contact: MALCOLM HALLSWORTH | +44 1737 856594 p | +44 7920 701764 m | HallsworthM@BV.com 24-HOUR MEDIA HOTLINE | +1 866 496 9149 0 About Black & Veatch Black & Veatch is an employee-owned, global leader in building critical human infrastructure in Energy, Water, Telecommunications and Government Services. Since 1915, we have helped our clients improve the lives of people in over 100 countries through consulting, engineering, construction, operations and program management. Our revenues in 2017 were US$3.4 billion. Follow us on www.bv.com and in social media. Related Insights How are the Largest U.S. Cities Managing Rising Costs for Water and Sewer Services? According to respondents in the 2018-2019 50 Largest Cities Water & Wastewater Rate Survey, utilities are modifying how they charge for services to address revenue stability and affordability concerns. 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