Driven by the digital economy and skyrocketing connectivity, large infrastructure projects and field teams are becoming highly distributed. The traditional methods of field and office management are falling short as industries evolve into the digital age. Through the power of automation and analytics, industries can optimize task completion and help develop the workforce of the future.
To do this, Black & Veatch is implementing Zinier’s intelligent field service automation platform, ISAC, to deepen real-time visibility into the field, anticipate service disruptions through AI-driven recommendations, and improve operational efficiencies by automating manual front-office, back-office, and field-office tasks. ISAC will help ensure faster, more seamless communication among Black & Veatch’s extensive field services workforce.
“ISAC’s intelligent routing takes many of the manual steps out of project management tasks like work order assignments, change orders, and recordkeeping,” said David Simmons, Senior Director of Technology and Innovation at Black & Veatch, Telecommunications. “Our project teams connect on one real-time, integrated platform for streamlined operations from the field to the office and back again.”
“Black & Veatch builds the telecommunications infrastructure that underpins the fast-moving digital advances we’re seeing right now. They’re innovating as a company from the inside-out,” said Arka Dhar, co-founder and CEO at Zinier. “Our partnership highlights Black & Veatch’s commitment to customer excellence and its dedication to building digital systems that support next-generation workforces and leaps in innovation.”
This new initiative builds upon Black & Veatch’s 100-year legacy of continued innovation and Zinier’s mission to help progressive companies make the jump from reactive field service management to proactive field service automation. For more details on Black & Veatch’s new Field Workforce Management Platform, click here.
About Black & Veatch
Black & Veatch is an employee-owned engineering, procurement, consulting and construction company with a more than 100-year track record of innovation in sustainable infrastructure. Since 1915, we have helped our clients improve the lives of people in over 100 countries by addressing the resilience and reliability of our world's most important infrastructure assets. our revenues in 2018 were US$3.5 billion. Follow us on www.bv.com and on social media.
Zinier's intelligent field service automation platform helps organizations work smarter–from the back office to the field–to solve problems more quickly, fix things before they break, and maintain the services that we rely on every day. Field service organizations around the world use our AI-driven platform to supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, Founders Fund, Newfund, Nokia-backed NGP Capital and Qualcomm Ventures LLC. Learn more at www.zinier.com