Editor’s Notes: Black & Veatch’s BEx program received the 2015 Award for Excellence from the Rice Global Engineering & Construction Forum for innovation, leadership development and value creation. Chief Executive Magazine ranked Black & Veatch the best U.S. private company for leaders in 2016. The BTOES17 focuses on how organizations globally are adjusting the role of operational excellence to transform their business and gain a competitive advantage. For more information about the Business Excellence Program, please visit www.bv.com/BEx or contact José Pires, Vice President of Business Excellence by e-message at email@example.com, Media Contact Information: GEORGE MINTER | +1 913-458-8001 P | +1 913-972-8811 M | MinterGA@bv.com24-HOUR MEDIA HOTLINE | +1 866-496-9149 About Black & Veatch Black & Veatch is an employee-owned, global leader in building critical human infrastructure in Energy, Water, Telecommunications and Government Services. Since 1915, we have helped our clients improve the lives of people in over 100 countries through consulting, engineering, construction, operations and program management. Our revenues in 2018 were US$3.5 billion. Follow us on www.bv.com and in social media. Related Insights Wholesale Markets: Decentralization Abounds, More Customer Focus Needed Utilities traditionally have followed load, investing in assets when demand required it. Today’s wholesale markets are starting to push them in a different direction. Instead of load, utilities are being forced to follow their customers, and load doesn’t always come along with them. That’s leading to a wholesale market that’s becoming as decentralized and disaggregated as generation itself. The Business of Electricity: Will Distribution Markets Dominate? Imagine customers, third parties and perhaps even utilities participating in a market in which their investments in renewable energy and other forms of DERs could be monetized. The uptake of clean energy would dramatically accelerate, creating new opportunities for innovation and an open, inclusive energy economy. Energy as a Service: Power Without the ‘Plant’ When ride-hailing companies such as Uber and Lyft began disrupting the taxi business a decade ago, taxi operators scoffed and said consumers weren’t ready for such a radical approach to their entrenched business model. Finding the Right Power Generation Mix As ratepayers continue to seek more renewable energy integration, the electric industry is struggling to create the optimal mix of fuels that will economically meet sustainability goals. Boosted by a slew of factors – including decreasing costs, advancing technologies, new carbon-reduction policies, consumer pressure and regulatory support – renewables show no sign of slowing down. But their ability to provide reliable, consistent baseload power remains firmly in doubt because of the inherent intermittency of wind and solar photovoltaic. Distribution Planning: More Twists and Turns Ahead Planning for today’s distribution networks is a little like driving down a foggy road at night. Knowing what’s ahead and having more visibility makes a ride like that easier, but the clarity those two conditions provide is lacking for utilities and other players in the power sector as they travel toward a modernized grid.