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Realizing the True Benefits of Digital Water

Digital Water

There’s huge potential to reap the true benefits of advances in digital water future, no matter what stage of the journey you are on. Here’s what some of the leading figures in the industry think when it comes to some key topics around analytics, water quality and cybersecurity.

“To manage the complex scenario of smart water, we need to change the game on how we manage our infrastructure to simultaneously maximize capacity, extend asset life, optimize capital investments, and have greater predictability in performance and maintenance. The technology is available, and it is up to all of us to drive the revolution and realize the true benefits of digital water.”

Cindy Wallis-Lage | President, Black & Veatch's Water Business


The Digital Water Future

The Value of Water

About This Video

The video was captured during a high-level discussion on how to realize the true benefits of a digital water future at the Singapore International Water Week (SIWW) 2018 Water Leaders Summit. Co-organized and chaired by Black & Veatch, the room was packed with the world’s top water leaders from the government, industry and the international organizations. The findings of the SIWW 2018 Water Leaders Summit are captured in the SIWW Blue Paper outcome document.

The event panel featured the following experts from the Water industry:

Joke Cuperus


"I think a good leader in this age with a lot of innovations and developments at all kinds of aspects needs to innovate frequently and have also the antennae high to look for the good information for your utility and also for the customers."

Patrick Decker

President, Xylem Inc

"Data needs to address three things before I will put the next dollar into some new whiz-bang technology. First of all, it has to be sustainable. It can’t be changing. Two, it’s got to be secure and reliable. Third, it has to reduce my operating cost or my CapEx budget now."

"A digital utility is about being connected, adaptive, and resilient. I think changing the mindset to value connectivity and understanding that data is there for everyone is where we’re going to make the real change."

Seong Han Kim

VP & Chief Research Officer, K Water

"Through the K-water smart phone application, the consumer can check the state of water quality in their home. In addition, sensoring has resulted in leak detection reduction of 1,500 cubic meter per day and the revenue rate improved about 30 percent."

Cindy Wallis-Lage

"People are the foundational piece. We have to be part of the solution. We have to drive the dialogue by sharing our stories to move forward in a way that we see the best fit for our utilities and see tremendous success."

David Henderson

"Digital will eliminate the guess work. It's going to lower operating costs. It's going to reduce the infrastructure CapEx. It's going to enhance people's jobs. And I think we’re going to be able to more quickly deploy technology and innovation into the water systems."

Peter Herweck

"At the end of the day, it’s not about the technology. I think it is about having a clear strategy and make sure that your people follow that journey. I think one can be successful in increasing the return on the assets deployed and also improve the operational efficiencies."


Want to dig deeper into the possibilities of the analytics revolution reshaping our cities, water utilities and large users of water? Our 2018 Strategic Directions: Water Report demonstrates that water is becoming a high-tech proposition. Data is increasingly driving the conversation, as water utilities and municipalities come to realize the powerful role it can play. Unlike their predecessors, today’s utilities are able to harness the power of analytics, which can deliver actionable information allowing them to optimize systems, cut costs and in effect, do more with less, even as systems age.

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