Project Delivery Enhanced Black & Veatch’s telecommunications division had previously earned the ISO 9001:2008 certification, which identifies companies that meet the most current ISO standards, for its wireless engineering services. As part of its certification renewal, the division recently expanded its ISO certification to include all telecommunications engineering and deployment services. “For ISO to work, we have to be dedicated to continual improvement,” said Jenny Meegan, Senior Vice President of Black & Veatch’s telecommunications business. “We see ISO standards as a foundational piece, not as a finish line. Continual improvement is part of what has allowed our telecom business to successfully manage our growth.” To meet certification requirements, the telecommunications division was audited independently by one of the world’s leading certification bodies, Det Norske Veritas (DNV). “ISO certification means we have the systems and processes for implementing telecommunications infrastructure projects with superior quality,” said Jenny Perlingiero, Manager of Black & Veatch’s Telecommunications Quality Management System. “These important steps help us identify process improvements that will further enhance service delivery to our clients. To us, that means helping them reduce waste and increase profitability.” Perlingiero said that meeting ISO standards ensures consistency in project execution, with quality assurance checkpoints installed in all projects. That consistency is one of the factors that makes a difference to clients receiving service from ISO-certified providers. Subject Matter Experts Jenny Meegan, MeeganJL@bv.com Jenny Perlingiero, PerlingieroJ@bv.com Contact us to learn more about what we can do for you.